Ask better questions. Act on real answers.
ENA Survey lets you build rich surveys — sections, Likert and matrix questions — distribute them by QR or public link, and turn responses into AI-powered insights, analytics, and exports.
Illustrative preview; the live application interface may differ.
Surveys get sent. Insight gets lost.
Most teams run surveys through fragmented tools — clunky builders, no QR distribution, manual exports, and no AI to make sense of free-text answers.
Rigid form builders
Generic tools can’t model sections, matrix grids, or weighted scoring the way enterprise research needs.
Distribution is hard
Getting a survey in front of the right audience — on-site or remote — means juggling links, emails, and SMS by hand.
Language barriers
Multilingual respondents from many regions can’t be reached or analyzed at scale.
No insight layer
Raw responses pile up. Without AI summaries and analytics, trends and detractors stay invisible.
One platform. The whole survey lifecycle.
Build, distribute, collect, and analyze — survey builder, question types, QR & public-link distribution, and analytics with AI — all from a single admin panel.
Survey Builder
Compose surveys with sections, question groups, and required fields. Drag-and-drop questions, reusable templates, and a live preview in any language.
Question Types
Likert scales, matrix grids, single- and multi-choice, short and long text, section headers, and consent. Configure Likert scales as emoji, stars, numbers, or a slider per question.
Publishing & Distribution
Publish each survey to a QR code and a public link. Collect on-site or remotely. Set categories, schedules, and KVKK/GDPR consent per survey.
Analytics & AI Insights
Per-question score distributions, averages, NPS, and trends. AI summaries turn hundreds of responses — including free text — into actionable paragraphs.
Gemini-powered insight at every level.
AI is built into how responses are read, translated, and summarized — not sold as a separate add-on. Organization-level controls and quota management included.
Response Summarization
Periodic AI summaries per survey. Synthesize hundreds of open-text and scaled responses into actionable paragraphs on demand.
Multilingual Surveys
Respondents answer in their language; you read in yours. Question text and free-text answers translate on demand — 72+ languages.
Audio & Video Transcription
Respondents can record voice answers. AI transcribes attachments and surfaces the text in the admin panel — no manual listening required.
Token Quota Management
Per-organization AI token pool with billing-cycle counters. Pay-as-you-go option available. Real-time usage visible to admins.
Organize and publish every survey.
Group surveys into admin categories, publish each with its own QR code and public link, and configure consent and scheduling per survey — then drill into per-survey analytics.
Illustrative preview; the live application interface may differ.
Per-Survey QR & Links
Every published survey gets a styled QR code and a public link. Copy the link, download the QR as PNG or SVG, and tag referrers to separate QR scans from link and share opens.
Per-Survey Analytics
Response counts, completion rates, device breakdown, and channel attribution (QR vs. link vs. share) — per survey and category. Advanced reports on Pro+.
Track every session. Notify the right people.
Follow visitor sessions from QR open to completion, surface abandoned responses, and trigger email or SMS notifications on new responses — with visitor messages translated by AI.
Inpatient Experience — completed · 14 answers
Checkout CSAT — abandoned at Q4
Employee Engagement — in progress
Patient Experience — completed · NPS 9
Illustrative preview; the live application interface may differ.
Visitor Sessions
Every session in one view — QR opened, in progress, abandoned after 24 hours, and completed. Filter by survey, category, and device, then open any session for full detail.
Rule-Based Notifications
Trigger email and SMS alerts on new responses. Set separate recipient rules per survey; every message is logged on the Messages page.
AI Message Translation
Free-text answers and visitor messages are translated into your admin language on demand, so multilingual responses are readable instantly.
Built for regulated, multi-tenant environments.
Security and compliance are not bolt-ons. They are structural properties of the platform.
PostgreSQL Row-Level Security
Complete data isolation enforced at the database layer via RLS. No organization can access another organization's data — even under misconfiguration. Optional full data isolation available.
OIDC Identity Management
Enterprise-grade identity with OIDC/SAML flows. Module-scoped roles: surveys, questions, distribution, analytics, audiences, team, audit. Platform owner role for compliance surfaces.
HMAC-SHA256 Audit Chain
Every admin action is recorded in an append-only, per-organization audit log with HMAC-SHA256 integrity chaining. Hash and chain validity verified on demand.
Global Data Security
Contact capture is optional. Explicit consent recorded at submission. Customizable flexible data retention periods. PII redacted before AI processing.
Connect ENA Survey to the tools you already run.
Stream every response and ticket event to your systems with signed webhooks, and route SMS through your own gateway — with automatic failover to platform defaults.
Outbound Webhooks
Subscribe external systems to response, survey, and ticket events. HMAC-SHA256 signed payloads, queued delivery with automatic retries, and per-organization endpoints.
Bring-Your-Own SMS Gateway
Use your own provider — NetGSM, Bird, Twilio, Infobip or a custom webhook. Credentials are encrypted, and SMS sent through your own gateway never counts against your platform quota.
Automatic Failover
If your provider returns a technical error, delivery automatically falls back to the platform defaults — NetGSM for Türkiye, Bird worldwide — so critical messages still go out.
Delivery Logs & Quota Control
Every message is logged with its provider and failover status on the Notifications page. Only operational SMS counts against quota; security codes and transactional messages do not.
Plans that scale with your operations.
For detailed comparison and more options, visit the pricing page.
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Built for how research actually works.
The admin panel consolidates every signal — responses, analytics, AI summaries, notifications — into a structured operational surface.
Screens shown are illustrative mockups; the live application interface may differ.
Enterprise-grade infrastructure. No trade-offs.
PostgreSQL RLS
Data isolation enforced at the database engine level, or optional full isolation.
HMAC Audit Chain
Tamper-evident, per-organization, append-only audit records.
OIDC
Industry-standard enterprise identity and SSO.
International standards compliant
Consent-first data collection with configurable retention.
Huawei OBS
Per-organization object storage with encryption at rest.
EnaSpace Platform
Self-service provisioning, billing, and operations via EnaSpace Portal.
Frequently Asked Questions
See ENA Survey in your organization.
Contact us — we’ll walk through survey design, distribution, analytics, and your enterprise configuration together.