Question 1

Which question types suit research instruments?

Accepted Answer

Matrix rating grids, Likert scales, single- and multi-choice, and short/long text model complex research instruments. Matrices support grouped and weighted rows, and scoring includes average, weighted-average, and NPS modes.

Question 2

How do we reach respondents in different markets?

Accepted Answer

Share a public link with panels or place QR codes for on-site intercepts. The respondent UI supports 72 languages with automatic detection, and AI translation makes free-text answers readable in your own language.

Question 3

How does ENA Survey analyze open-text responses?

Accepted Answer

AI summaries (Google Gemini) synthesize thousands of open-text answers into themes and recommendations on demand, drawing from a per-organization token pool. Quantitative results show per-question distributions, matrix fulfillment, and NPS.

Question 4

Can we export research data?

Accepted Answer

Yes. Survey results export to CSV/Excel, with multi-sheet workbooks and matrix fulfillment breakdowns on Professional and Enterprise plans, ready for analysis in your statistical tools.

Question 5

Can we integrate ENA Survey with our data pipeline?

Accepted Answer

Yes. Outbound HMAC-signed webhooks forward survey response and ticket events to your data pipeline or warehouse endpoint. n8n, Make, Zapier, or a custom integration service can bridge the two systems.

Research that scales across markets and languages.

Research, structured and multilingual.

Rich question design

Multilingual reach

Flexible distribution

AI verbatim analysis

Market Research FAQ

See ENA Survey in your organization.