Customer Satisfaction
Capture satisfaction where it happens.
Retail and service brands use ENA Survey to measure CSAT, NPS, and CES at every touchpoint — on-site by QR or remotely by public link.
Every touchpoint, every signal.
🛍️
CSAT, NPS & CES
Deploy proven satisfaction metrics with one-tap rating questions at checkout and exits.
📊
Cross-survey analytics
Compare scores and response volumes across surveys and categories from one dashboard.
⭐
Drive online reviews
Digital channels nudge satisfied customers toward your Google, TripAdvisor, or social profiles after a positive response.
🔔
AI verbatim analysis
AI summarizes open-text answers so you act on themes, not anecdotes.
Customer Satisfaction FAQ
Get Started
See ENA Survey in your organization.
Contact us — we’ll walk through survey design, distribution, analytics, and your enterprise configuration together.
PostgreSQL row-level security
HMAC-SHA256 audit chain
KVKK / GDPR consent
Google Gemini AI